ABC Activity Based Costing: common accounting method used, for example, where there are a number of different clients in a shared warehouse (see also ABM, ZBB). Also “ABC Analysis” or “ABC Classification”: the classification of different stock items in a warehouse in accordance with their importance (e.g. individual sales volumes) – where Class A contains items with the highest volume and Class C the lowest (aka “Distribution by Value”).
ABP Asset-Based Provider
ADR Accord Dangereuse Routiers (in full: “Accord European Relatif au Transport International des Marchandises Dangereuses par Route”): regulations for the international movement of hazardous goods by road (see also IMDG, CDG, RID).
ASN Advanced Shipping Notification or “Advance Ship Notice”: electronic pre-notification of an upcoming shipment to the next stage in the supply chain. Also known as an 856.
BIS Department for Business Innovation and Skills
B2B Business-to-Business: e-commerce term for communications between companies and their suppliers.
B2C Business-to-Consumer: e-commerce term for communications between companies and their customers (see also B2B).
BIFA British International Freight Association: UK trade association.
B/L Bill of Lading.
BOL Bill of Lading. Usually B/L.
BOM Bill of Material
BPI Business Process Improvement: business improvement practice using performance measurement to reduce or eliminate non-value added activities or costs, while at least maintaining quality, productivity, etc.
BPO Business Process Optimization – or Outsourcing. Sub-contracting of high level business application services (see also eBPO).
BPR Business Process Re-engineering: redesign of business processes to achieve dramatic improvements in quality, speed, service and cost.
BRF British Road Federation Ltd: UK trade association for those concerned with construction and use of roads.
BS British Standard: e.g. BS5750 (a quality standard, now known as ISO9000).
BSI British Standards Institution: UK standards organisation responsible for British Standards.
BWA Bonded Warehousekeepers’ Association: UK trade association.
BWS Beers, Wines and Spirits
CCLT Cranfield Centre for Logistics & Transportation: at the Cranfield School of Management (UK).
CDC Cross-Dock Centre: a stockless (or virtual) distribution centre where goods are generally not placed into storage for subsequent picking, but arrive and depart relatively quickly – by passing ‘across the dock’. This is achieved by suppliers delivering individual store orders. Also Consolidated Distribution Centre and Combined Distribution Centre. See also PBL.
CHEP Commonwealth Handling Equipment Pool: a pallet (strictly a pooling system for pallets and automotive crates). CHEP is a division of the ‘new’ Brambles Group – a combination of Australia’s Brambles Industries Limited and the support services division of its former joint-venture partner, GKN plc.
CIPS Chartered Institute of Purchasing & Supply: UK-based international education and qualification body.
CIT Chartered Institute of Transport: UK professional body – now merged with the Institute of Logistics to form the Institute of Logistics and Transport (see ILT, MCIT, FCIT).
CLM Council of Logistics Management
CMR Customer Managed Relationship: a self-service approach to customer management, enabling people to obtain the services or information they need themselves. The acronym also denotes an international convention for the carriage of goods by road.
CPC Certificate of Professional Competence: a professional standard for UK road haulage operators, administered by the DfT
CPFR Collaborative Planning, Forecasting & Replenishment (also CPFaR).
CPG Consumer Packaged Goods: see also FMCG.
CR Continuous Replenishment: a modification of QR which eliminates the need for replenishment orders – individual customer’s purchases trigger manufacturing and distribution. See also AR and VMI.
CRM Customer Relationship Management: software to manage and control relationships with customers (employs a management concept founded on the fact that a 5% increase in customer retention can increase profitability by 25—125%). See also SRM.
CRP Capacity Requirements Planning: the process of establishing, measuring and adjusting limits or levels of capacity – e.g. to determine the human and machine resources required for production. Also “Continuous Replenishment Programme” – customer-driven replenishment.
CSDF Cold Storage and Distribution Federation: UK trade body.
CSR Corporate Social Responsibility.
CV Commercial Vehicle: a truck.
CVO Commercial Vehicle Operations
DC Distribution Centre. Also RDC, NDC, EDC, IDC.
DCM Distribution Channel Management: strategic management of direct and indirect supply channels. Also Demand Chain Management.
DETR Department of the Environment, Transport and the Regions: former UK government department covering transport, part of which was itself previously known as the Department of Transport. Subsequently known as the DTLR but now divided again (see DfT).
DfT Department for Transport: UK government department for transport, previously known variously as the DoT, DTp, DETR and DTLR .
DGSA Dangerous Goods Safety Advisors: DGSAs are required under European Commission Directive 96/35 for hauliers loading or transporting dangerous goods.
DM Depot Manager or “Depot Maintenance”.
DoTI Department of Trade & Industry: UK government department.