by Ella Hedley | Jan 16, 2026 | Knowledge Hub
Reverse Logistics (Managing Returns) Reverse logistics refers to the processes involved in moving products backward through the supply chain, from the end customer back to the seller or manufacturer (or to disposal). In other words, it is the management of product...
by Ella Hedley | Jan 16, 2026 | Knowledge Hub
Keeping cargo cool (or not): temperature-controlled vs dry freight Different products have different temperature requirements in transit. Ambient transport refers to shipping goods at the prevailing environmental temperature (no active cooling or heating)....
by Ella Hedley | Jan 16, 2026 | Knowledge Hub
In the pharmaceutical industry, many products (such as vaccines, biologics, insulin, and other temperature-sensitive medicines) must be kept within strict temperature ranges during storage and transportation – this controlled supply chain is known as the cold chain....
by Ella Hedley | Jan 16, 2026 | Knowledge Hub
Navigating high-demand periods with preparation and agility In logistics, certain times of year bring surges in volume and unique challenges – these are commonly referred to as peak seasons. Examples include the end-of-year holiday rush (November-December), major...
by Ella Hedley | Jan 16, 2026 | Knowledge Hub
Omnichannel Retail Logistics Strategies Omnichannel retail refers to a sales approach where customers experience a seamless integration of shopping channels – e.g. brick-and-mortar stores, online websites, mobile apps, etc. For logistics, omnichannel means the supply...
